Topic: Gears 2 matchmaking fix "top priority"
"We're aware that some folks are experiencing longer-than-ideal wait times while using the skill-based public matchmaking in Gears 2 multiplayer," said senior producer Rod Fergusson on the official forums.
"We're working on some solutions but it's a complicated issue as there isn't any one problem; it's a combination of factors. Clearly, scale is one of them as we've had millions of successful matches played online so far, [but] a small percentage of players are having issues, which is unacceptable.
"We're working closely with Microsoft to address the matchmaking issues, I promise you that it is our number one priority, and we hope to have an update soon," he said.